Cookies Policy
Last Updated: May 25, 2026
Introduction
This Cookies Policy explains how PetVora USA, LLC. and its affiliated companies ("PETVORA", "we", "our", or "us") use cookies and similar tracking technologies on our website at www.petvora.com and any related web pages (collectively, the "Site"). This policy should be read together with our Privacy Policy, which describes how we collect and use your personal information more broadly.
By continuing to browse or use the Site, you acknowledge our use of cookies as described in this policy. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
What Are Cookies?
Cookies are small text files that a website stores on your browser or device when you visit a site. They are widely used to make websites work, improve efficiency, and provide information to site owners. Cookies can be set by the website you are visiting (first-party cookies) or by third-party services operating on that site (third-party cookies).
Cookies can also be categorized by how long they remain on your device:
- Session cookies - temporary cookies that expire and are automatically deleted when you close your browser.
- Persistent cookies - these remain on your device for a set period of time or until you manually delete them, even after you close your browser.
In addition to cookies, we and our partners may also use similar technologies such as web beacons, pixels, local storage, and device identifiers for purposes described in this policy.
How We Use Cookies
We use cookies for the following purposes. The tables below describe the specific cookies we use in each category.
1. Strictly Necessary Cookies
These cookies are essential for the Site to function properly. They enable core features such as cookie consent management, shopping cart functionality, and account authentication. Without these cookies, services you have requested cannot be provided. These cookies cannot be disabled.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| petvora_cookie_consent | PETVORA | Stores your cookie consent choice (accepted or rejected) so we do not prompt you again on subsequent visits. | First-party | 180 days |
| _shopify_s | Shopify | Maintains your shopping session state, including cart contents and checkout progress. | First-party | 30 minutes |
| _shopify_y | Shopify | Tracks unique visitors and session activity to support storefront functionality and security. | First-party | 1 year |
| cart | Shopify | Stores your shopping cart items so they persist as you browse the Site. | First-party | 14 days |
2. Functional / Preference Cookies
These cookies allow the Site to remember choices you have made (such as your country/region selection) and provide enhanced, personalized features. Disabling these cookies may affect how the Site displays and behaves.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| petvora_region | PETVORA | Stores your selected country/region (e.g., North America or Europe) to display the correct product catalog, pricing, and shipping options. | First-party | 1 year |
3. Analytics Cookies
These cookies collect information about how visitors use our Site - such as which pages are visited most, how long visitors stay, and how they interact with elements on screen. This data helps us understand and improve the Site. Where required by law, these cookies are only placed after you provide consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID to generate statistical data on how you use the Site. Used to calculate visitor, session, and campaign data. | Third-party | 2 years |
| _ga_* | Google Analytics | Maintains session state and distinguishes between users for Google Analytics 4 reporting. | Third-party | 2 years |
| _gid | Google Analytics | Registers a unique ID used to generate statistical data on site usage. | Third-party | 24 hours |
| _clck | Microsoft Clarity | Persists the Clarity user ID and session to attribute pageviews to the same user across visits. Enables heatmaps and session recording. | Third-party | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views within a single Clarity session to build an accurate session recording. | Third-party | 1 day |
4. Marketing / Advertising Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They also help limit how often you see an ad and measure the effectiveness of advertising campaigns. They may be set by us or by our advertising partners via Google Tag Manager. Where required by law, these cookies are only placed after you provide consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Meta (Facebook) | Used by Meta to deliver, measure, and improve the relevance of advertisements shown on and off Facebook/Instagram. | Third-party | 3 months |
| _fbc | Meta (Facebook) | Stores the click ID from a Facebook advertisement to attribute conversions back to the ad campaign. | Third-party | 3 months |
| _gcl_au | Google Ads | Used by Google Ads to measure ad conversion rates and track user activity after clicking a Google ad. | Third-party | 3 months |
| _ttclid | TikTok | Stores the TikTok click ID to attribute conversions to TikTok advertising campaigns. | Third-party | 1 year |
| _ttp | TikTok | Used by TikTok Pixel to measure and optimize ad performance for TikTok campaigns. | Third-party | 13 months |
| asa_* | AddShoppers | Used by AddShoppers to track referrals and sharing activity for our referral and rewards program. | Third-party | Session - 1 year |
Important Notice Regarding Cookie Usage
Certain features of our Site and services depend on cookies. If you decline or delete strictly necessary cookies, you may not be able to add items to your cart, complete a purchase, or access account features. Disabling functional cookies may prevent us from remembering your region preferences.
Analytics and marketing cookies are only activated after you accept optional cookies via our cookie consent banner.
How to Manage Your Cookie Settings
You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences in the following ways:
Cookie Consent Banner
When you first visit our Site, a cookie consent banner will appear. You can choose to accept all cookies or reject optional cookies. You may update your preference at any time by clearing your browser cookies and revisiting the Site.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or be notified when a new cookie is being set. Please note that disabling or deleting cookies may affect the functionality of our Site.
Instructions for managing cookies in common browsers:
Third-Party Opt-Out Tools
You may also opt out of interest-based advertising from participating companies through industry opt-out tools:
- Google: Google Ads Settings / Google Analytics Opt-out Add-on
- Meta (Facebook/Instagram): Facebook Ad Preferences
- Microsoft Clarity: Microsoft Privacy Statement
- Digital Advertising Alliance (US): optout.aboutads.info
- Your Online Choices (EU): www.youronlinechoices.com
Opting out through these tools does not mean you will stop seeing ads - it means the ads you see may be less tailored to your interests.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Cookies Policy periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies or this Cookies Policy, please contact us at:
PetVora USA, LLC.
6001 W PARMER LN STE 370 258, AUSTIN TX 78727
Email: privacy@petvora.com